Question 1

What is Legacy Lock?

Accepted Answer

Legacy Lock is a digital legacy vault — a secure home for the memories, messages, wishes and practical information your family may one day need. It sits alongside, but does not replace, your legal arrangements.

Question 2

Is Legacy Lock a Will?

Accepted Answer

No. Legacy Lock is not a Will and does not distribute assets. For a Will, you should consult a qualified solicitor or Will writer.

Question 3

Can Legacy Lock replace a solicitor?

Accepted Answer

No. We are not a law firm and do not provide legal advice. We recommend seeking independent legal advice for Wills, LPAs, probate, trusts, inheritance tax, estate planning and family disputes.

Question 4

Can I upload legal documents?

Accepted Answer

You may upload copies for reference, but Legacy Lock is not a regulated Will storage facility. Please keep your original legal documents safe with your solicitor.

Question 5

Who can access my information?

Accepted Answer

Only you, during your lifetime. After death, access is only granted through our documented Death/Access Procedure, on verification of death and identity.

Question 6

What happens after I die?

Accepted Answer

Nominated contacts can request access through our Death/Access Procedure. Nothing is automatically released to relatives.

Question 7

How secure is the platform?

Accepted Answer

Legacy Lock is designed around encryption, access controls and UK GDPR principles. No digital platform can guarantee absolute security, so we recommend keeping your own copies of critical documents.

Question 8

Can I delete my information?

Accepted Answer

Yes. You can edit or delete entries at any time, and close your account under your rights as a data subject.